Last updated: November 15, 2025
This Privacy Policy explains how MetalBuildingsInstalled.com (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website, place an order, request a quote, or interact with us via SMS, email, or other channels.
By using our website https://metalbuildingsinstalled.com (the “Site”) or by providing your information to us, you agree to the practices described in this Privacy Policy.
This Privacy Policy is for general informational purposes only and is not legal advice. For specific legal requirements, please consult with an attorney.
1. Information We Collect
We may collect the following categories of information:
1.1 Information You Provide Directly
When you use our Site or interact with us, you may provide:
- Contact information – name, email address, phone number, mailing address.
- Order information – billing address, shipping address, products ordered, order history.
- Account information – username, password (if you create an account).
- Quote or inquiry details – building size, location, project details, preferences.
- Communication preferences – opt-in/opt-out choices for SMS, email, and marketing.
- Payment-related information – payment method details (processed through secure payment providers; we do not store full card numbers).
- Any other information you choose to submit – for example, messages you send us, attachments, photos, or feedback.
1.2 Information Collected Automatically
When you visit the Site, we may automatically collect:
- Device and usage information – IP address, browser type, operating system, device type.
- Log data – pages visited, time and date of visit, referring/exit pages, click activity.
- Cookies and similar technologies – small data files stored on your device for remembering preferences, maintaining sessions, and analyzing traffic.
1.3 Information from Third Parties
We may receive information about you from:
- Payment processors (for payment confirmation and fraud prevention).
- Shipping carriers or installers (delivery and installation status).
- Marketing and analytics providers (general statistics, ad performance, and audience insights).
2. How We Use Your Information
We use the information we collect for purposes including:
- Processing Orders & Providing Services
- To process and fulfill orders, schedule installations, and deliver products.
- To send order confirmations, invoices, shipment updates, and related notifications.
- Customer Support
- To respond to your questions, quotes, and support requests.
- To manage your account and customer history.
- SMS & Email Communications
- To send transactional messages (order updates, important notices, account-related alerts).
- To send marketing and promotional messages where you have opted in (special offers, new products, reminders).
- Improving Our Site & Services
- To understand how visitors use the Site.
- To troubleshoot, maintain, and improve the Site and user experience.
- Security & Fraud Prevention
- To detect, prevent, or investigate fraud, security breaches, or other harmful activity.
- Legal & Compliance
- To comply with applicable laws, regulations, or legal processes.
- To enforce our Terms & Conditions and protect our rights and the rights of others.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in and maintain your session.
- Remember your preferences (such as cart contents or region).
- Analyze traffic and usage patterns.
- Support marketing and advertising (such as showing relevant ads or measuring ad performance).
You can typically control cookies through your browser settings, including blocking or deleting them. However, some features of the Site may not function properly if certain cookies are disabled.
4. SMS and Email Communications
4.1 SMS (Text Message) Program
If you provide your mobile number and opt in to SMS:
- You may receive order-related texts (order status, delivery updates) and/or marketing texts (offers, promotions) depending on your selection.
- Message and data rates may apply. Message frequency may vary.
Opt-in keywords may include “START” or “JOIN”, and other phrases we specify in our forms or instructions.
You can opt out of marketing SMS at any time by replying with any of these opt-out keywords:
- “STOP”
- “END”
- “QUIT”
After you send STOP, END, or QUIT, we will stop sending marketing texts to that number (you may receive a final confirmation message). Where allowed by law, we may still send important transactional texts related to existing orders or your account unless you request otherwise.
For help with SMS, you can reply “HELP” or contact us using the details in Section 12.
4.2 Email
If you provide your email address:
- We may send transactional emails (order confirmations, invoices, updates) as needed to complete your purchase or respond to your requests.
- If you opt in to marketing emails, we may send newsletters, promotional offers, and product updates.
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email footer or by contacting us. We may still send transactional emails necessary to complete your orders or provide requested services.
5. How We Share Your Information
We do not sell your personal information to third-party marketers EVER.
We may share your information with:
- Service Providers / Vendors
- Payment processors (STRIPE), banking providers.
- Shipping companies, delivery services, and installers.
- Email delivery platforms and SMS gateways.
- Hosting, IT, and security providers.
- Analytics and advertising partners.
These parties are allowed to use your information only as necessary to provide services to us and must protect it appropriately.
- Business Transfers
- In connection with a merger, acquisition, restructuring, sale of assets, or similar event, your information may be transferred as part of the business assets (subject to this Privacy Policy or a similar policy).
- Legal Obligations and Protection
- When required by law, subpoena, or legal process.
- To protect our rights, property, or safety, or the rights, property, or safety of others.
6. Data Retention
We retain your information for as long as reasonably necessary to:
- Fulfill the purposes described in this Privacy Policy.
- Complete your orders or provide services.
- Comply with legal, tax, and accounting obligations.
- Resolve disputes and enforce our agreements.
When information is no longer needed, we will delete or anonymize it where reasonably possible.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
8. Your Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information. In general, you can:
- Update or correct your information by contacting us.
- Opt out of marketing emails by using the unsubscribe link or contacting us.
- Opt out of marketing SMS by replying STOP, END, or QUIT or contacting us.
- Limit cookies through your browser settings.
If you are in a jurisdiction with specific privacy laws (such as the EU/EEA, UK, or certain U.S. states), you may also have additional rights such as:
- Accessing a copy of your personal information.
- Requesting deletion of certain information.
- Objecting to or limiting certain processing.
To exercise any of these rights (where applicable), please contact us using the details in Section 12. We may need to verify your identity before responding.
9. Children’s Privacy
Our Site and services are not directed to children under 18 years of age, and we do not knowingly collect personal information from children under 18.
If you believe we have collected information from a child under 18, please contact us so we can investigate and delete the information if appropriate.
10. Third-Party Websites & Services
Our Site may contain links to third-party websites or services that are not controlled by us. This Privacy Policy does not apply to those third-party sites.
We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites or services you visit.
11. International Users
If you access our Site from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers are located.
By using the Site and providing your information, you acknowledge that your data may be processed in countries with different data protection laws than your own.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page.
Your continued use of the Site or our services after we post changes means you accept the updated Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Metal Buildings Installed
Email: sales@metalbuildingsinstalled.com
Phone: 855-446-4887
Mailing Address: 4913 Malvern RD, Hot Springs, AR 71901
Website: https://metalbuildingsinstalled.com